We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The device brought home the courier. Works. I can not say that after it the skin is clean, like after a cosmetologist, but the dirt collects, for home use is an excellent device.
Reached for a week delivery from russia. the goods are satisfied
Ordered 17.07, received within a week to the tver region. visually the device looks good, immediately tried, parted the face within 5 minutes. for my face (i have tight pores) Worked not perfectly of course, you need to finish with your hands. the power is really impressive, under the lower lip overworked and after a couple of minutes began to appear bruise, but i immediately anointed with aloe natural juice-in the end it was without bruises. thanks aloeconclusion-this device takes place in my care, but i will have to use it 2-3 times a month.
Great device. very cool.thank you. i like it.
Delivery fast, the device really works well
It seems to work properly. At the 1st speed already copes with the task. When charging, the led changes from red to green. But why when working you can change colors-it's not clear.
It was the fastest delivery of goods in my life! I was pleasantly surprised! Thank you! That's how everything is beautiful, and most importantly it is safe (for goods) packed. The courier passed from hand to hand. The goods came already charged. So it turned out to use it immediately. And i tell you, it's beautiful! With its work copes completely! Very powerful, i usually use 1-3 power, as all the rest leave traces, but it's not scary, after a day or two they (traces) completely pass, you can tolerate the disappearance from your face of approximate black dots.
Shipping fast, goods also work well Busin ㅎ
Great thing. Convenient to use. Spare foam discs and rubber bands are below the panel, where the device and nozzles are stored.
Delivered by courier for 2 days. Works perfectly. My skin is oily, with black dots and enlarged pores. Steamed the face for 10 minutes and cleaned the smallest nozzle. At 5 speeds with green light, there are no bruises (the main thing is not to stop in one place), the cleansing effect is incredible. And plus, there is no inflammation, like after mechanical cleaning. In half an hour the face is no longer red, the pores have decreased.