We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good acne cream. The volume is 15 ml. Herbal fragrance. The consistency is thick, the color is yellowish. In the composition: witch hazel extract, aloe extract, shellfish extract. The cream has a soothing, anti-inflammatory effect. Relieves skin irritation. Normalizes the work of sebaceous glands. And also moisturizes well. If you use its courses, you can achieve a positive effect. It is recommended to apply at night, on cleansed skin. Pre-make an allergic reaction test.
Matting cream from meiyanqiong. This cream i buy not the first time, because it has an excellent matting ability and perfectly helped me last summer. The cream strongly smells like almost all cosmetics with witch hazel, it should be borne in mind. Otherwise, an excellent cream! Meiyanqiong cream is perfectly absorbed and immediately invisible on the skin. I don't have any irritation. There is a feeling of nutrition and moisturizing and wonderful matting of the skin. Pimples heal better and faster, post-acne stains dissolve. With this order, the store put me a gift-a probe cream.
Went a long time
The goods came very quickly, in just three weeks. Everything was very well packed, nothing flowed out. The volume is sufficient, the instruction is invested, there is also a shelf life. Cream-gel has almost no smell. Dries pimples, removes small redness. Definitely recommend product and store!
The order came pretty quickly. ordered 11.07, received 01. 08.everything is well packed, nothing is wrinkled and not opened. we will try "in business", if expectations are justified, i will order more! thank you to the store for the fast shipment and for the gift (the cream probe of the same company)
i don't know whats in that cream but it works for me 100%sure in 4 days i saw result ,and its amazing i bough another one . and ofcourse i am drink loads of water and not eating rubbish.
The order was long, but received, everything is fine.
Excellent. It came fast.
How i used to live without him. I will definitely order more. Awesome thing
Delivery month to novosibirsk. packed well. By effect i will test
I get there, i still don't use it.
Thank you to the store, everything is exactly as described, i will still order!!!! +++++