We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I use it I like it very much ,,thank you
Receipt of the package without problem and well packaged
Thick consistency, does not spread. To the skin 'sticks snugly, 'which gives a good result. I'll take more. I advise you to apply only to problem areas.
Great store willing to resolve issues. Quality products too. Highly recommended! I ordered from them a lot and fast and reliable shipping! Deserved 5stars!
Cool! Delivery by courier to the apartment. for the first time in 5 years such a service!!!!
Fast delivery, track with healing.
Gold mask from black dots. I periodically buy such masks, and now i decided to take from this store. Since many positive feedback and rating is good. I use a mask not on the entire surface of the face, but only on the nose and chin, where there are black dots. And if you use it on the whole face, it turns out hair removal on the face, a little not a pleasant procedure, so i avoid it It is very important before the procedure to steam the skin, i prefer to lie for at least 15 minutes in the bathroom with hot water, so that the steam expanded the pores. Ideal would be of course in the bath, but a small child does not allow me this luxury. So, to steam, on dry skin to apply the mask with a thin layer, but not too. It is difficult to explain, it is necessary to try and understand. If it is too thin, it will tear and nothing from the pores will not get, and too thick layer, it will not dry. Wait for min 15-20 and remove the dried film together with dirt from the pores. Wow no effect, keep it in mind. A few fats still stretch.